Enterprise SaaS · Design System2024–2026
ChartRequest
A unified design system and operations platform for medical records exchange used by hospitals, clinics and legal teams.
- Design Systems
- Enterprise UX
- Healthcare
Sylhet, Bangladesh · 6+ Years
Turning complexity into intuitive product experiences.
I'm Minhaz, a product designer with 6+ years simplifying highly technical healthcare and enterprise workflows into experiences people actually understand. I work close to engineering and product, design end-to-end, and care about the details most people never notice. I believe great design should move the business forward, not just look good.
- 6+
- Years of experience
- 20+
- Products shipped
- Healthcare
- SaaS & interoperability
- Enterprise
- UX at scale
- AI-assisted
- Workflow design
- End-to-end
- Product design
01Selected Work
Products that make hard things feel simple.
A selection of complex healthcare and enterprise problems, and how I designed my way through them, from research to shipped product.
Healthcare · Patient Access2025
CR Patient
A patient-facing portal that makes requesting and tracking your own medical records feel effortless.
- Patient Access
- Accessibility
- Onboarding
Healthcare Interoperability2025
Trusted Provider Network
Adding trusted providers to a directory so records route automatically between verified organisations.
- Interoperability
- Directory UX
- Onboarding
Government · Records Workflow2025
FOIA Request Workflow
A state-driven workflow for FOIA, open-records and patient-referral requests from intake to fulfilment.
- Workflow Automation
- Complex Workflows
- Status Design
Healthcare · Integrations2025
PromptEMR Activation
A custodian activation experience that turns a technical EMR integration into a guided, confident setup.
- Onboarding
- Integrations
- Healthcare
E-commerce · Editorial Web2021
Another Store
A Vogue award-winning concept store, designed like a real-time magazine that stays luxurious yet approachable.
- E-commerce
- Editorial
- Visual Design
Brand · Portfolio Web2021
Zeynab El Helw
A portfolio site for a fashion influencer and founder of Reborn, a sustainable clothing line launched with UNHCR.
- Brand
- Visual Design
- Portfolio
Consumer · Mobile App2020
Unstuq
A redesign of a social decision-making app that helps friends stop overthinking and just decide.
- Mobile UX
- Social
- Interaction Design
Fintech · Mobile App2020
Signal
A social crypto trading app that lets new traders copy verified pros and learn the ropes without getting overwhelmed.
- Fintech
- Mobile UX
- Onboarding
Travel · Mobile App2019
YourGuide
A travel app that helps people find trusted local guides and book real local experiences wherever they go.
- Travel
- Marketplace
- Booking UX
EdTech · E-Learning2021
HelloSchool
An e-learning app that lets institutions run classes, exams and results online, for teachers and students alike.
- EdTech
- E-Learning
- Complex Workflows
Archive
Earlier & selected work- Kraft8 Marketing SuiteAgency · Web2019
- Altcom Brand SystemBrand · Identity2019
- Freelance Mobile AppsConsumer · Mobile2018–2020
- SaaS Landing SystemsMarketing · Web2020
- Early Dashboard ConceptsB2B · Product2019
02Experience
Six years of solving problems, not filling roles.
What I actually did in each chapter, the problems solved, the impact, and how I grew.
- 2023–Present
Senior Product Designer · ChartRequest
Leading design across a healthcare interoperability platform, from a shared design system to complex operations, patient and integration workflows.
- Built the token-driven design system now shared across product and marketing.
- Simplified compliance-heavy operations tools without breaking power-user habits.
- Designed patient-facing access flows to a WCAG AA standard.
- Partnered daily with engineering and product to ship end-to-end.
- 2021–2023
Product Designer · The Altcom
Designed digital products and systems for a range of B2B and consumer clients, moving from visuals into full product thinking.
- Owned end-to-end product design from research to handoff.
- Introduced reusable component systems that sped up delivery.
- Grew from executing designs to shaping product direction.
- 2019–2021
UI/UX Designer · Kraft8
Delivered interfaces and brand systems across web and mobile, building the craft foundations I still rely on.
- Shipped interfaces for startups and agencies across industries.
- Established consistent visual systems for growing products.
- Collaborated closely with developers to protect design intent.
- 2018–2019
Designer · Freelance
Started my career designing for clients directly, where I learned that design has to solve a business problem to matter.
- Worked directly with founders to translate goals into products.
- Learned to communicate and defend design decisions early.
- Built the habit of measuring whether design actually worked.
How I think
Principles I design by.
The beliefs that shape every decision, long before the first pixel.
01
Simplicity scales.
The simplest solution is the one that survives growth.
02
Design is communication.
Every screen is a sentence. Say one thing clearly.
03
Business before visuals.
Beauty that doesn't move the business is decoration.
04
Prototype early.
A rough prototype beats a perfect argument.
05
Collaborate often.
The best work happens next to engineering and product.
06
Measure everything.
Opinions start the conversation; data ends it.
07
Accessibility is mandatory.
If it doesn't work for everyone, it isn't done.
08
AI accelerates thinking.
It speeds the craft, it doesn't replace the judgment.
03Process
A repeatable path from problem to proof.
Not a rigid template, a rhythm I return to, tightening or loosening each step to fit the problem.
01
Discover
Understand the real problem and its constraints.
02
Research
Learn from users, data and prior art.
03
Define
Frame the problem sharply enough to solve.
04
Map
Model flows, states and edge cases.
05
Prototype
Make it real early and cheaply.
06
Validate
Test with the people who'll use it.
07
Build
Ship alongside engineering, protecting intent.
08
Measure
Check whether it moved the needle.
09
Iterate
Refine with what the data taught us.
AI-assisted design
Designing with AI as a collaborator, not a crutch.
AI has become part of how I work end-to-end, from research and prototyping to design systems and shipping. It accelerates the craft and widens what I can explore, but the thinking, taste and product judgment stay human. That’s where the value is.
Rapid, real prototypes
I turn concepts into working React prototypes with Cursor, Lovable and Claude, so stakeholders react to something real in hours, not weeks.
Faster research synthesis
AI helps me cluster interviews, surface patterns and pressure-test findings quickly, while the judgment and framing stay mine.
AI-scaffolded design systems
I use AI to draft tokens, components and documentation, then refine the craft by hand until it's production-grade.
Agentic & Human–AI UX
I design the emerging patterns of AI products, trust, control, transparency, and the handoff between human and machine.
Prompt engineering as craft
I treat prompts as an interface, engineered for reliable, on-brand, predictable product outputs.
AI-accelerated iteration
Tighter loops mean more explorations, more validation, and better decisions, without cutting corners on quality.
In practice:Claude · ChatGPT · Cursor · Lovable, woven into ahuman-led product design process.
Capabilities
Skills, tools & where I'm looking next.
No progress bars, just what I actually do, what I do it with, and what I'm learning now.
Design
- Product Design
- Interaction Design
- Design Systems
- Rapid Prototyping
Research & Strategy
- UX Research
- Journey Mapping
- Information Architecture
- Usability Testing
Specialisms
- Healthcare UX
- Accessibility
- AI Workflows
- Prompt Engineering
Tools
- Figma
- FigJam
- ProtoPie
- Adobe CC
- ChatGPT
- Claude
- Cursor
- Lovable
- Notion
- GitHub
Currently exploring
- Healthcare AI
- Agentic UX
- Human–AI Collaboration
- Enterprise Design Systems
- Healthcare Interoperability
- AI-assisted Product Development
04Writing
Notes on design, product & AI.
Things I have been thinking through, on complex workflows, design systems, and how AI is changing the way I work.
Testimonials
What people I work with say.
“Minhaz has a rare ability to take something genuinely complex and make it feel obvious. He designs with the whole product in mind, not just the screen in front of him.”
Product Lead
ChartRequest
“He works like an engineer's favourite designer, precise handoffs, thoughtful edge cases, and a real respect for how things get built.”
Engineering Manager
Enterprise SaaS
“The design system he built changed how our whole team ships. Everything suddenly felt like it belonged together.”
Design Peer
Product Team
“Calm, senior and dependable. Minhaz asks the right questions early and saves everyone weeks of rework.”
Founder
Freelance Client
05About
A designer who cares more about the problem than the pixels.
I design products that make hard things feel simple. For the last six years that's meant living inside healthcare and enterprise software, the kind of complex, high-stakes workflows most people never see.
I started in visual and interface design, drawn to the craft of pixels and type. What kept me here was something harder: the realisation that the best-looking screen is worthless if it doesn't solve a real problem for a real person, or move the business that pays for it.
Today I work end-to-end, from research and information architecture through interaction design, prototyping, design systems and shipping alongside engineering. I'm happiest close to the code and close to the user, translating between the two.
I care most about the problems people find intimidating: dense workflows, compliance, technical setup, medical and legal language. Turning that kind of complexity into something calm and human is the work I want to be doing for the next decade.
Outside the file, I'm a football fan, a coffee lover, an unapologetic design-systems nerd, and someone who genuinely enjoys mentoring other designers. I'm always learning, lately, a lot of it is about AI and how it changes what a designer can do.
A few true things
- Football fan
- Coffee lover
- Healthcare product enthusiast
- Design systems nerd
- Always learning
- Mentor mindset
Currently at ChartRequest, based in Sylhet, Bangladesh.
06Uses
The tools behind the work.
The hardware, software and habits I reach for every day.
Hardware
- MacBook (primary machine)
- External monitor
- Mechanical keyboard
- Precision mouse
Design Software
- Figma
- FigJam
- ProtoPie
- Adobe Creative Cloud
AI Tools
- Claude
- ChatGPT
- Cursor
- Lovable
Daily Apps
- Notion
- GitHub
- Slack
- Linear
Books
- The Design of Everyday Things
- Refactoring UI
- Shape Up
- Thinking, Fast and Slow
Podcasts
- Design Better
- Lenny's Podcast
- The Vergecast
- Dive Club
Workspace
- Calm, minimal desk
- Good coffee within reach
- Focus playlists
- Natural light
Design Resources
- Linear & Stripe for craft
- Mobbin for patterns
- Refactoring UI
- Real product teardowns
07Resume
The short version, on one page.
Experience
- 2023–Present
Senior Product Designer
ChartRequest
- 2021–2023
Product Designer
The Altcom
- 2019–2021
UI/UX Designer
Kraft8
- 2018–2019
Designer
Freelance
Education
Degree in a design / technology field
University
Foundations in design thinking, visual craft and human-centred problem solving.
Focus areas
- Product Design, end-to-end practice
- Accessibility (WCAG AA) applied practice
- Design Systems architecture
- AI-assisted product design
Skills
- Product Design
- Interaction Design
- Design Systems
- Rapid Prototyping
- UX Research
- Journey Mapping
- Information Architecture
- Usability Testing
- Healthcare UX
- Accessibility
- AI Workflows
- Prompt Engineering
Contact
Let’s build meaningful products together.
I’m always happy to talk about complex product problems, healthcare, design systems, or how AI is changing the way we work. Open to select product design collaborations.
Say hello